Internal Work

Preparation is a critical and often overlooked part of a leader’s role in conflict. When leaders take time to identify the emotional, substantive and procedural components of the conversation, they can make intentional choices about their role and the process. The LTC Preparing to Engage Tool provided here is adapted [...]

In systems building establishing common ground is critical because we work in dynamic, functional systems made up of ever-changing entities that are interrelated and interdependent. People and pieces of the system are connected and function in an ongoing relationship to each other. Building common ground requires a rethinking of values, [...]

Integration is not a new topic and yet the term is not universally understood or defined among the health care community. According to the World Health Organization, integrated service delivery is “the organization and management of health services so that people get the care they need, when they need it, [...]

Paying ‘disciplined attention’ to work is one of the tasks of a leader according to Ronald Heifetz and Donald Laurie in their article “The Work of a Leader”. Disciplined attention requires us to address work avoidance or procrastination that are internal to us as leaders and work interruptions that impact [...]

Leading change in complex systems requires many skills, characteristics and values that are often learned rather than innate. Daniel Goleman in his book Focus breaks down the different levels of awareness or focus leaders need to be effective. He talks about inner, other and outer focus and states, “For leaders [...]

“A Public Health Approach to Children’s Mental Health: A Conceptual Framework” was published by Georgetown in 2010. Since that time, the Change Matrix Public Health Group, a partnership between Change Matrix and Searchlight, has presented at conferences and to agencies, worked with communities to integrate the framework into their system [...]